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Frequently Asked Questions

How do I track my order?

You can track an order by clicking here.

How do I contact you?

You can reach us at [email protected] or 888-985-8099 Monday-Friday 9AM-5PM ET. We've got loads of questions coming in so we'll be delayed in getting back to you, but we promise we will!

What are your business hours?

We're here to help Monday-Friday 9AM-5PM ET.
Product

Is Force of Nature a disinfectant & sanitizer?

Yes Force of Nature is an EPA registered disinfectant & sanitizer that kills 99.9% of germs*, including Salmonella, Norovirus, Listeria, STAPH, MRSA, Pseudomonas & Influenza A when used as directed. The EPA has registered Force of Nature for use as a disinfectant and sanitizer in hospitals, schools, daycares, veterinary clinics, restaurants, hotels, fitness facilities and more. The registration number is #93040-1. To secure the EPA registration, a product is tested using EPA required protocols over multiple lots. Suppliers, purity, concentration & processing of all individual ingredients have to be approved, with strict statistical limits on all. The product also goes through rigorous safety reviews. COVID-19/Coronavirus:Force of Nature is on EPA’s List of Disinfectants for Use Against SARS-CoV-2, the cause of COVID-1.

Does Force of Nature kill Coronavirus (COVID-19)?

Force of Nature is on EPA’s List of Disinfectants for Use Against SARS-CoV-2, the cause of COVID-1. Force of Nature has demonstrated effectiveness against viruses similar to COVID-19 on hard, non-porous surfaces. Therefore, Force of Nature can be used against COVID-19 when used in accordance with the directions for use against Norovirus on hard non-porous surfaces. Refer to the CDC website for additional information.

Does Force of Nature kill viruses?

Yes Force of Nature kills viruses and is an EPA registered disinfectant & sanitizer as effective as bleach that's registered for use in hospitals, ICUs, schools, daycares and more. It kills 99.9% of viruses and bacteria when used as directed.

What comes in the Force of Nature Starter Kit?

Each Starter Kit contains: Electrolyzer with power cord (compatible with any household electrical outlet), Spray Bottle (12 oz), 5 Activator Capsules (each makes enough multi-purpose cleaner, disinfectant & deodorizer to last 2 weeks). Just add your own water right from the tap.

How does Force of Nature compare in cost to the cleaning products I typically buy?

The Force of Nature Starter Kit costs $54.99 (after you apply our 40% off subscriber coupon) and allows you to streamline your cabinet of cleaning products to one. The cost for the multi-purpose cleaner, disinfectant & deodorizer you make with Force of Nature is only $.07 per ounce, which can offer you significant savings vs what you use now. For example, Lysol disinfectant spray is $.28 per ounce.

How does Force of Nature work?

Force of Nature is a patent-pending appliance that uses electricity to change the chemical composition of salt, water and vinegar into a powerful cleaner & disinfectant from the industrial space called electrolyzed water. Electrolyzed water has no harmful ingredients, residues or fumes and contains just 2 gentle, yet potent ingredients:

• Hypochlorous acid – a disinfectant that's as effective as bleach. Hypochlorous acid is the same substance your white blood cells produce to fight infection, and it's commonly the active ingredient in wound, eye and veterinary care products because it's so gentle and effective.:

• Sodium hydroxide – a detergent & grease-cutter without suds. Contains just 0.0000003% yet cleans as well as major brands that have up to 5%.

Does Force of Nature come with a warranty?

As long as Force of Nature is prepared according to manufacturer’s instructions, it is covered by a limited one year warranty.

Does Force of Nature have a scent?

Force of Nature has zero added fragrances. It has a light swimming pool scent that’s naturally created when salt, water & vinegar are electrolyzed. The swimming pool scent results from trace amounts of chlorine generated during the electrolysis. The chlorine ultimately converts to hypochlorous acid, the active ingredient in Force of Nature. Hypochlorous acid is the same ingredient commonly used in wound healing, eye care & veterinary care products because it’s so safe and effective. It's also the same substance your immune system produces to fight infection.

What are the usage directions for disinfecting?

On hard, non-porous surfaces, clean surface of soil or residue. Spray Force of Nature on surface until thoroughly wet. Allow surface to remain wet for 10 minutes. Let dry or wipe surface with clean cloth or towel.

Does it work with hard water or well water?

If you have hard water (> 100ppm), we recommend a water softener, reverse osmosis filtered, or bottled water instead of tap water.  This is because the minerals in the hard water can shorten the life of the appliance.

Can I add my own fragrance or essential oils to Force of Nature?

You should not add any oils to Force of Nature because it interferes with the chemistry & results in reduced efficacy.

Why does the Force of Nature solution only last 2 weeks?

Just like bubbles in a carbonated drink, hypochlorous acid starts to dissipate over time. To be absolutely sure Force of Nature is at its optimal disinfecting power, you should use it within 2 weeks. The bottle is 12 oz, vs a typical cleaner which is around 26-32 oz, and given it replaces disinfectants, sanitizers, multi-purpose cleaners, glass cleaners & deodorizers, a bottle can be easily used up well within 14 days.

Where can I get the Quick Start Guide included in the Starter Kit?

Download the latest version here

Is it easy to make?

Yes – it’s super simple to make. Simply fill the Electrolyzer with regular tap water, squeeze in one Activator Capsule and plug it in. Push the start button and in about 9 minutes, you can pour the solution into the Spray Bottle. Now you’re ready to clean, disinfect & deodorize. As with all products, please use as directed.

What is the shelf life of Activator Capsules?

The Activator Capsules last a minimum of 3 years from the date they were produced.
Product Use

On what types of surfaces can I use Force of Nature?

Force of Nature can be used virtually anywhere for any job requiring cleaning, deodorizing or disinfecting. Use is on wood, laminate, glass, stainless steel, plastic, rubber, vinyl, sealed stone, porcelain, high-touch surfaces and more. On glass & stainless steel, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry. In the bathroom, Force of Nature kills 99.9% of germs when used as directed, and also kills odors & removes soap scum. Use it on all bathroom surfaces including grout, tile, sealed marble, porcelain, glass and high touch areas like doorknobs and faucets. For surfaces where you currently use an abrasive like a scrub brush (for example with soap scum), with Force of Nature you simply use the same brush. Depending on surface porosity & build up, you may need a mild abrasive like baking soda with your scrub brush the 1st few times. Force of Nature deodorizes with no harmful residues or fumes. It using on rugs or fabric, always 1st test for color-fastness in an inconspicuous spot & let dry before proceeding.

Is Force of Nature safe on stone?

Yes Force of Nature is safe to use on sealed stone. Unlike vinegar, Force of Nature is safe on sealed stone because of the chemistry change that happens when the solution is electrolyzed.

Has Force of Nature been tested by an independent party?

Yes Force of Nature has been tested by a 3rd party independent lab. Those lab test results are here. Force of Nature has also been given the highest rating by SkinSafe, the Mayo Clinic's rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here.

Are there any cleaning jobs Force of Nature won't work for?

Because Force of Nature doesn't have whiteners, it won't remove stains like rust or hard water from porous surfaces. The upside of this is that you can use it on rugs & carpets, where it's as effective as Resolve, but without harmful chemicals. Always 1st test for color-fastness in an inconspicuous spot & let dry before proceeding. Our lab test results are here. Because Force of Nature doesn't have drying accelerants like ammonia-based or alcohol-based cleaners, we recommend always cleaning with a clean cloth or paper towel and wiping until the surface is 100% dry. When used this way, Force of Nature is as effective on glass as Windex and as effective as Formula 409 and Clorox Clean Up on oil & grease.

Do I use the implements I typically use when I clean?

Yes – you can use the same sponges, scrub brushes, towels or paper towels you currently use. For cleaning jobs that require an abrasive (like with soap scum), use your regular scrub brush or scrubby sponge. On glass, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry.<

Does it leave behind any kind of film or residue?

Force of Nature doesn't leave behind the harmful residues that conventional cleaners do. Simply spray the solution on any surface and wipe dry with a clean cloth or paper towel. On glass & stainless steel, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry.

Is Force of Nature safe for septic systems?

Yes

I like to get all my cleaning done at once, so I’ll probably use more than 12 ounces of Force of Nature when I clean. What’s the most efficient way to do that?

After you’ve made your first bottle of Force of Nature, unplug the base for 30 seconds & then plug it back in. Now you’re ready to make your next batch.

My Force of Nature isn't working properly - can you help?

Please contact us by calling 888-985-8099 or emailing us at [email protected] We are here to help!

Can I recycle the capsules?

Yes the Activator Capsules are recyclable and they are recycling code #5.

How do I properly store my Electrolyzer? Do I need to rinse it?

After each cycle, fill the Electrolyzer bottle half way with tap water, gently shake, then empty. Dry upside down. If you live in a very humid environment, spray some Force of Nature into the rinsed bottle prior to turning it upside down to dry.

Where can I find the Supplemental Information manual?

You can download it here
How It's Different

What makes Force of Nature different from other natural or green cleaners?

Force of Nature starts with ONLY 3 ingredients – water, salt & vinegar. There are no dyes, fragrances, preservatives, surfactants and it's hypoallergenic. Many natural cleaning products use botanical-sounding ingredients, but many of those are actually harmful allergens & irritants. Thymol is a great example – though it’s derived from thyme oil, it’s a known allergen. And because manufacturers aren’t required to disclose all of a product’s ingredients on its label, it’s sometimes hard to know what’s hiding in a cleaning product. Another example is that many "natural cleaners" contain methylisothiazolinone, a preservative linked to allergies, lung, neurological and organ toxicity. Force of Nature has been given the highest rating by SkinSAFE, the Mayo Clinic's rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here. Force of Nature is gentle enough to use without gloves. Last, Force of Nature is an EPA registered disinfectant & sanitizer that kills 99.9% of germs*, including Salmonella, Norovirus, Listeria, STAPH, MRSA, Pseudomonas & Influenza A when used as directed. It is EPA registered for use in hospitals, ICUs, daycares, schools, gyms, restaurants, veterinary clinics & more.

How is Force of Nature better than just making a DIY cleaner with vinegar?

Vinegar has some drawbacks that Force of Nature overcomes due to the chemistry change that the appliance creates. Cleaning with regular vinegar damages stone surfaces including granite, marble, travertine, limestone & onyx, while Force of Nature can be used on sealed stone. Regular vinegar corrodes grout & rubber over time; Force of Nature does not. Vinegar is not an EPA registered disinfectant or sanitizer. Force of Nature is just as effective as conventional cleaners including bleach, Formula 409 (on grease), Windex (on glass), Febreze (on odors), Scrubbing Bubbles (on soap scum).

Is this the same as diluted bleach?

No, hypochlorous acid is not the same as bleach; it has a different chemical composition than bleach (sodium hypochlorite). The formula for sodium hypochlorite is NaOCl and the formula for hypochlorous acid is HOCl. Hypochlorous acid is the same substance your white blood cells produce to fight infection. And it's so gentle it's used in wound healing, eye care and veterinary care products. Bleach is defined as 1) having a pH of 11+ 2) being at a concentration high enough to remove the color from fabric and 3) 99%+ NaOCl; none of these apply to hypochlorous acid.

Why hasn’t this been done before?

Electrolyzed water, the solution that the Force of Nature appliance creates using salt, water & vinegar, is a technology that’s been used in the industrial space for decades. However until now, it required huge equipment accessible only to large companies & institutions because it costs $10,000+. Force of Nature is the first product that allows you to make electrolyzed water on your countertop.
Cleaning Tips

Glass & stainless steel

Force of Nature doesn’t contain drying accelerants like alcohol or ammonia-based products, so we recommend spraying then wiping until it's 100% dry with a clean dry cloth or paper towel.

Soap scum

Depending on build up & surface porosity, you may need a mild abrasive like baking soda with a scrub brush. Soap scum builds up in layers, so it may take a few applications with your abrasive to remove them.

Grease & oil

Spray until surface is saturated thoroughly then wipe with a clean paper towel or sponge. If you're cleaning a surface where the grease has been cooked on a little, you may need to let Force of Nature sit on the surface for 2 minutes before you wipe it.

Set in odors on rugs

Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making rugs colorfast. Saturate all the layers that have been soiled until they are soaked, then let dry (don't rinse).

Athletic gear & equipment

The first time you use Force of Nature, spray the equipment until it is soaked, then let dry (don't rinse). That will kill the odor-causing bacteria at its source. For on-going odor control, just spray Force of Nature after each use to prevent new odors from starting.

Accidents on rugs, mattresses or fabrics

Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making rugs & fabrics colorfast. Clean up the soil as much as possible with dry paper towels or cloths. Next, spray the surface until it is soaked with Force of Nature, wait for 2 minutes, then use clean paper towels or cloths to wipe up any remaining soil. It's critical to spray all the layers of the rug that have been soiled. For example you should spray even the under side of the rug if the accident has soaked through. That will stop the odor at its source. Let the surface dry and if any odor remains, go through the process again to ensure all layers of the surface have been saturated with Force of Nature.

Spills on rugs & furniture

Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making fabrics and rugs colorfast. Blot the spill, spray Force of Nature, then wipe (repeat if necessary). It cleans as well as Resolve and won’t remove color like bleach does.

Brass & Copper

On brass and copper, either rinse with water or wipe until it's thoroughly dry because Force of Nature shouldn't sit on soft metals over time.
Safety

Do I need to wear protective gloves when using Force of Nature?

No. Force of Nature is gentle, hypoallergenic and fine to use without gloves. Force of Nature has been given the highest rating by SkinSafe, the Mayo Clinic's rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here.

Can I use my own salt & vinegar instead of the Force of Nature capsules?

No - the reason you need the capsules is the chemistry is so sensitive that the EPA requires the capsules as part of our approval to sell this as a disinfectant. Getting the pH precisely right ensures that the right concentration of hypochlorous acid (HOCl) is created. The wrong pH can result in bleach, a solution that doesn’t meet EPA-required anti-microbial standards, or a shorter shelf life.

Can I see your SDS safety information?

You can see our SDS here.

Do your bottles contain BPA or BPS?

No, our bottles do not contain BPA or BPS.

What happens if I use more than 1 capsule at a time?

You should never use more than 1 capsule at a time. Creating just the right pH can only be done using one capsule and is critical to creating a safe, effective cleaner, disinfectant & deodorizer. Always use as directed.
Orders

Where do you ship?

Anywhere within the Continental United States, Hawaii, Puerto Rico, American Samoa, US Virgin Islands and Canada.

Do you offer free shipping?

We offer free shipping on Force of Nature Starter Kits to anywhere within the Continental United States, plus Hawaii, Puerto Rico, American Samoa and the US Virgin Islands.

How do I purchase additional capsules?

You can purchase additional Activator Capsules here.

What is your return policy?

If you are not completely satisfied with your Force of Nature Starter Kit, you can return it to us within 30 days for a full refund minus the return shipping cost. To make a return, email us at [email protected] or call us at (888) 985-8099 9am-5pm EST daily.

What are your terms & conditions?

You can find here our terms & conditions
Company

Can I purchase Force of Nature products at retail locations?

Force of Nature may be purchased here. It is not available at retail stores.