Frequently Asked Questions
How do I track my order?
You can track an order by clicking here.
How do I contact you?
You can reach us at [email protected]
Monday-Friday 9AM-5PM ET. We've got loads of questions coming in so we'll be delayed in getting back to you, but we promise we will!
What are your business hours?
We're here to help Monday-Friday 9AM-5PM ET.
Do you sell wholesale?
Yes! If you'd like to buy more than 8 kits, you can contact us about wholesale pricing here.
What comes in the Force of Nature Starter Kit?
Each Starter Kit contains: Electrolyzer with power cord (compatible with any household electrical outlet), Spray Bottle (12 oz), 5 Activator Capsules (each makes enough multi-purpose cleaner & deodorizer to last 2 weeks). Just add your own water right from the tap.
How does Force of Nature compare in cost to the cleaning products I typically buy?
The Force of Nature Starter Kit costs $59.50 (after you apply our 15% off subscriber coupon) and allows you to streamline your cabinet of cleaning products to one. The cost for the multi-purpose cleaner & deodorizer you make with Force of Nature is only $.07 per ounce, which saves you up to 80% on every ounce vs brands like Seventh Generation, Method & Mrs. Meyers. Force of Nature works on virtually any surface in your home – a true multi-tasker at a great value.
Does Force of Nature Actually Work?
How does Force of Nature work?
Force of Nature is a patent-pending appliance that uses electricity to change the chemical composition of salt, water and vinegar into a powerful multi-purpose cleaner & deodorizer from the industrial space called electrolyzed water. Electrolyzed water has no harmful ingredients, residues or fumes and contains just 2 gentle, yet potent ingredients:
• Hypochlorous acid – the ingredient that's as effective as bleach. Hypochlorous acid is the same substance your immune system produces, and it's commonly the active ingredient in wound, eye and veterinary care products because it's so gentle and effective.
• Sodium hydroxide – a detergent & grease-cutter without suds. Contains just 0.0000003% yet cleans as well as major brands that have up to 5%.
Does Force of Nature have a scent?
Force of Nature has zero added fragrances. It has a light swimming pool scent that’s naturally created when salt, water & vinegar are electrolyzed. The swimming pool scent results from trace amounts of chlorine generated during the electrolysis. The chlorine ultimately converts to hypochlorous acid, the active ingredient in Force of Nature. Hypochlorous acid is the same ingredient commonly used in wound healing, eye care & veterinary care products because it’s so safe and effective. It's also the same substance your immune system produces.
Does Force of Nature work on mold & mildew?
Yes Force of Nature cleans mold & fungus as effectively as bleach & prevents it from returning. A key thing to know is that because it doesn't contain any whiteners (like bleach), it won't remove set in staining on porous surfaces like grout.
Does vinegar kill viruses?
No vinegar does not kill viruses sufficiently to qualify as an EPA registered disinfectant & sanitizer.
Does vinegar disinfect?
No vinegar is not an EPA registered disinfectant. It does not kill germs to the level required by the EPA.
Can I add my own fragrance or essential oils to Force of Nature?
You should not add any oils to Force of Nature because it interferes with the chemistry & results in reduced efficacy.
Why does the Force of Nature solution only last 2 weeks?
Just like bubbles in a carbonated drink, hypochlorous acid starts to dissipate over time. To be absolutely sure Force of Nature is at its optimal power, you should use it within 2 weeks. The bottle is 12 oz, vs a typical cleaner which is around 26-32 oz, so most families use about a bottle a week when they use it for all their multi-purpose-purpose cleaning & deodorizing needs (ie replacing bleach, deodorizers, kitchen, bath & glass cleaners). Families who also use it on floors & rugs use even more. Because it has no harmful chemicals, you can dispose of any unused product right down the drain.
Can I use Force of Nature to clean my hands?
If you're on the go and don't have access to soap and water, you can use Force of Nature to clean your hands. It has no skin allergens or irritants so you don't need to rinse it off.
Where can I get the Quick Start Guide included in the Starter Kit?
Is it easy to make?
Yes – it’s super simple to make. Simply fill the Electrolyzer with regular tap water, squeeze in one Activator Capsule and plug it in. Push the start button and in about 9 minutes, you can pour the solution into the Spray Bottle. Now you’re ready to clean & deodorize anywhere the little hands, noses & paws in your house like to be! As with all products, please use as directed.
What is the shelf life of activator capsules?
The activator capsules have a 3-year shelf life.
On what types of surfaces can I use Force of Nature?
Force of Nature can be used virtually anywhere in your house for any job requiring cleaning or deodorizing.
In the kitchen, Force of Nature cleans sticky messes, grease & grime. Use it on your counters (including sealed stone like granite, marble, quartz), wood, laminate, cutting boards after cutting raw chicken or fish, glass, appliances (including on stainless steel), even on your baby’s high chair tray. On glass & stainless steel, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry.
In the bathroom, Force of Nature is as effective as bleach without any harmful fumes or residues, so it's perfect for cleaning toilets and sinks. It also removes soap scum. Use it on all your bathroom surfaces including grout, tile, sealed marble, porcelain, glass and high touch areas like doorknobs and faucets. For surfaces where you currently use an abrasive like a scrub brush (for example with soap scum), with Force of Nature you simply use the same brush.
Depending on surface porosity & build up, you may need a mild abrasive like baking soda with your scrub brush the 1st few times.
Force of Nature is also great in the nursery for diaper pails, changing pads, and baby toys.
In pet areas, Force of Nature cleans & deodorizes stains and odors with no harmful residues or fumes. Use on kitty litter, pet toys, bedding, even pet accidents on rugs. Always 1st test for color-fastness in an inconspicuous spot & let dry before proceeding.
Is Force of Nature safe on stone?
Yes Force of Nature is safe to use on sealed stone. Unlike vinegar, Force of Nature is safe on sealed stone because of the chemistry change that happens when the solution is electrolyzed.
Has Force of Nature been tested by an independent party?
Yes Force of Nature has been tested by a 3rd party independent lab. Those lab test results are here
. Force of Nature has also been given the highest rating by SkinSafe, the Mayo Clinic's rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here
Are there any cleaning jobs Force of Nature won't work for?
Because Force of Nature doesn't have whiteners, it won't remove stains like rust or hard water from porous surfaces. The upside of this is that you can use it on rugs & carpets, where it's as effective as Resolve, but without harmful chemicals. Always 1st test for color-fastness in an inconspicuous spot & let dry before proceeding. Our lab test results are here
Because Force of Nature doesn't have drying accelerants like ammonia-based or alcohol-based cleaners, we recommend always cleaning with a clean cloth or paper towel and wiping until the surface is 100% dry. When used this way, Force of Nature is as effective on glass as Windex and as effective as Formula 409 and Clorox Clean Up on oil & grease. And if you have hard water, you should use a water softener or bottled because the minerals in hard water prevent the chemistry from working properly.
Do I use the implements I typically use when I clean?
Yes – you can use the same sponges, scrub brushes, towels or paper towels you currently use. For cleaning jobs that require an abrasive (like with soap scum), use your regular scrub brush or scrubby sponge. On glass, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry.<
Does it leave behind any kind of film or residue?
Force of Nature doesn't leave behind the harmful residues that conventional cleaners do. Simply spray the solution on any surface and wipe dry with a clean cloth or paper towel. On glass & stainless steel, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry.
Does it work with hard water or well water?
If you have hard water (> 100ppm), we recommend a water softener, bottled water, or reverse osmosis filtered water instead of tap water. This is because the minerals in the hard water can shorten the life of the appliance.
Is Force of Nature safe for septic systems?
I like to get all my cleaning done at once, so I’ll probably use more than 12 ounces of Force of Nature when I clean. What’s the most efficient way to do that?
After you’ve made your first bottle of Force of Nature, unplug the base for 30 seconds & then plug it back in. Now you’re ready to make your next batch.
I'm getting a red error light and I'm not sure why - can you help?
Generally there are two causes for this - the first is that the base may not have recognized the double-click, so it thinks you're trying to run a new cycle. When it senses the bottle isn't properly filled for a new cycle, it gives the red error light. The second potential cause is if the appliance was unplugged for an extended period after the cycle completed. In this case, the appliance may not be able to detect when it should start the countdown from, and as a result signals an error.
The best way to troubleshoot both of these causes is to run a new cycle with water & 1 new capsule. This normally resolves it and the base will go back to green. However if it doesn't, email or call us and we'll happily assist!
My Force of Nature isn't working properly - can you help?
Please contact us by calling 888-985-8099 or emailing us at [email protected]
We are here to help!
Can I recycle the capsules?
Yes the Activator Capsules are recyclable and they are recycling code #5.
How do I properly store my Electrolyzer? Do I need to rinse it?
After each cycle, fill the Electrolyzer bottle half way with tap water, gently shake, then empty. Dry upside down. If you live in a very humid environment, spray some Force of Nature into the rinsed bottle prior to turning it upside down to dry.
How It's Different
What makes Force of Nature different from other natural or green cleaners?
There are 2 ways Force of Nature is different, one is safety, the other is effectiveness. On safety, Force of Nature starts with ONLY 3 ingredients – water, salt & vinegar. There are no dyes, fragrances, preservatives, surfactants and it's hypoallergenic. Many natural cleaning products use botanical-sounding ingredients, but many of those are actually harmful allergens & irritants. There are no federal safety regulations around the words "natural" or "botanical". Thymol is a great example – though it’s derived from thyme oil, it’s a known allergen. And because manufacturers aren’t required to disclose all of a product’s ingredients on its label, it’s sometimes hard to know what’s hiding in a cleaning product. Another example is that many "natural cleaners" contain methylisothiazolinone
, a preservative linked to allergies, lung, neurological and organ toxicity. Force of Nature has been given the highest rating by SkinSAFE, the Mayo Clinic's rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here
. Force of Nature is gentle enough to use without gloves. And it's just as effective as bleach. See 3rd party independent lab test results here
How is Force of Nature better than just making a DIY cleaner with vinegar?
Vinegar has some drawbacks that Force of Nature overcomes due to the chemistry change that the appliance creates. Cleaning with regular vinegar damages stone surfaces including granite, marble, travertine, limestone & onyx, while Force of Nature can be used on sealed stone. Regular vinegar corrodes grout & rubber over time; Force of Nature does not. Force of Nature is just as effective as conventional cleaners including bleach, Formula 409 (on grease), Windex (on glass), Febreze (on odors), Scrubbing Bubbles (on soap scum).
Is this the same as diluted bleach?
No, hypochlorous acid is not the same as bleach; it has a different chemical composition than bleach (sodium hypochlorite). The formula for sodium hypochlorite is NaOCl and the formula for hypochlorous acid is HOCl. Hypochlorous acid is the same substance your immune system produces. And it's so safe it's used in wound healing, eye care and veterinary care products. Bleach is defined as 1) having a pH of 11+ 2) being at a concentration high enough to remove the color from fabric and 3) 99%+ NaOCl; none of these apply to hypochlorous acid.
Why hasn’t this been done before?
Electrolyzed water, the solution that the Force of Nature appliance creates using salt, water & vinegar, is a technology that’s been used in the industrial space for decades. However until now, it required huge equipment accessible only to large companies & institutions because it costs $10,000+. Force of Nature is the first product that allows you to make electrolyzed water at home, right on your countertop.
Does vinegar kill viruses?
No vinegar does not kill viruses sufficiently to qualify as an EPA registered disinfectant & sanitizer. Once you dilute vinegar as part of a DIY cleaning solution, you’re reducing the virus killing power even further.
Does vinegar disinfect?
No vinegar is not an EPA registered disinfectant. It does not kill germs to the level required by the EPA.
Glass & stainless steel
Force of Nature doesn’t contain drying accelerants like alcohol or ammonia-based products, so we recommend spraying then wiping until it's 100% dry with a clean dry cloth or paper towel.
Depending on build up & surface porosity, you may need a mild abrasive like baking soda with a scrub brush. Soap scum builds up in layers, so it may take a few applications with your abrasive to remove them.
Grease & oil
Spray until surface is saturated thoroughly then wipe with a clean paper towel or sponge. If you're cleaning a surface where the grease has been cooked on a little, you may need to let Force of Nature sit on the surface for 2 minutes before you wipe it.
Set in odors on rugs
Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making rugs colorfast. Saturate all the layers that have been soiled until they are soaked, then let dry (don't rinse).
The first time you use Force of Nature, spray the equipment until it is soaked, then let dry (don't rinse). That will stop the odor at its source. For on-going odor control, just spray Force of Nature after each use to prevent new odors from starting.
Pet accidents on rugs
Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making rugs colorfast. Clean up the soil as much as possible with dry paper towels or cloths. Next, spray the surface until it is soaked with Force of Nature, wait for 2 minutes, then use clean paper towels or cloths to wipe up any remaining soil. It's critical to spray all the layers of the rug that have been soiled. For example you should spray even the under side of the rug if the accident has soaked through. That will stop the odor at its source. Let the surface dry and if any odor remains, go through the process again to ensure all layers of the surface have been saturated with Force of Nature.
Spills on rugs & furniture
Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making fabrics and rugs colorfast. Blot the spill, spray Force of Nature, then wipe (repeat if necessary). It cleans as well as Resolve and won’t remove color like bleach does.
Thermoses, straw cups, sippy cups, water bottles
To clean these, empty of all liquid, then spray in enough Force of Nature to get all the areas wet. Shake it to get the cleaner into all the nooks & crannies. Let sit for 10 minutes, then shake out any remaining liquid.
Brass & Copper
On brass and copper, either rinse with water or wipe until it's thoroughly dry because Force of Nature shouldn't sit on soft metals over time.
Can I see your SDS safety information?
Do I need to wear protective gloves when using Force of Nature?
No, you can put away your gloves & hazmat suit! Force of Nature is gentle, hypoallergenic and fine to use without gloves. Force of Nature has been given the highest rating by SkinSafe, the Mayo Clinic's rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here
Can I make my own DIY Force of Nature Capsules?
No you shouldn't for safety & efficacy reasons. The chemistry is sensitive enough that even being off by a small percentage you could easily make bleach, create a solution that doesn't meet regulatory efficacy standards, and/or create a solution without the right shelf life for the hypochlorous acid. These risks are why the EPA requires the Capsules.
Do your bottles contain BPA or BPS?
No, our bottles do not contain BPA or BPS.
What happens if I use more than 1 capsule at a time?
You should never use more than 1 capsule at a time. Creating just the right pH can only be done using one capsule and is critical to creating a safe, effective cleaner & deodorizer. Always use as directed.
Do you have an EWG rating?
We attempted to get Force of Nature evaluated & rated by EWG, but EWG stated that their “scoring system is not equipped to fully capture ingredients that would be generated as a result of electrolytic processes within the device. They currently do not have devices rated in the cleaning category. Given the newness of our system it is understandable.” Our Safety Data Sheet is here
which has in depth product safety information. We always recommend that families do their own research. Electrolyzed water has been independently evaluated by numerous sources because it has been used in the industrial space for so many years. You can readily find links to this research by searching on electrolyzed water or hypochlorous acid, or starting here
Where do you ship?
Anywhere within the Continental United States, Hawaii, Puerto Rico, American Samoa, US Virgin Islands and Canada.
Do you offer free shipping?
We offer free shipping on Force of Nature Starter Kits, Year Supply Bundles, and Extra Value Bundles to anywhere within the Continental United States, plus Hawaii, Puerto Rico, American Samoa and the US Virgin Islands.
How do I purchase additional capsules?
You can purchase additional Activator Capsules here
Do I have to subscribe to get Capsules?
No you don't. You can just buy them as you need them. Just go here
and under Delivery Frequency, choose One-Time purchase.
How do I change or cancel my order?
Orders received after 11am EST can be cancelled or refunded before 8am EST the following day. Please contact us at [email protected]
or call us at (888) 985-8099, Monday-Friday, 9am-5pm EST so that we can help.
What is your return policy?
If you are not completely satisfied with your Force of Nature Starter Kit, you can return it to us within 30 days for a full refund minus the return shipping cost. To make a return, email us at [email protected]
or call us at (888) 985-8099 9am-5pm EST daily.
What are your terms & conditions?
Can I purchase Force of Nature products at retail locations?
Does Force of Nature come with a warranty?
As long as Force of Nature is prepared according to manufacturer’s instructions, it is covered by a limited one year warranty.